Barbara Arestegui

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Barbara Arestegui was a flight attendant on Flight 11.

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Barbara Arestegui was one of the victims on Flight 11.

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Timeline

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Shortly Before September 11, 2001-Early Morning September 11, 2001: Four Attendants Are Assigned to Flight 11 after Not Originally Being Scheduled for This Flight

Jeffrey Collman. [Source: Family photo] At least four of the nine flight attendants who will be on American Airlines Flight 11—the first plane to hit the World Trade Center—on 9/11 are not originally scheduled to be on this flight, but are assigned to it shortly before September 11 or early in the morning of 9/11: Jeffrey Collman does not “normally work the Boston-to-Los Angeles route but [makes] an exception to get vacation time at the end of the month.” [SEATTLE TIMES, 9/17/2001] Barbara “Bobbi” Arestegui accepts extra shifts as she is saving up her earned vacation time. [CAPE COD TIMES, 9/18/2001; CAPE COD TIMES, 9/10/2002; CAPE COD TIMES, 9/11/2006] Jean Roger is on a “standby” work list in September 2001. Someone calls in sick the morning of 9/11 and she takes their place. [CHICAGO TRIBUNE, 9/15/2001; BOSTON GLOBE, 9/9/2003] Sara Low is “not originally scheduled to work” Flight 11. [ASSOCIATED PRESS, 9/25/2001] John Ogonowski, the plane’s pilot, is also not originally scheduled to be on Flight 11, but requests to fly it shortly before September 11 (see Shortly Before September 11, 2001). [GEORGETOWN RECORD, 9/18/2003] Many of the flight attendants on the other three hijacked planes are also only assigned to those flights shortly before 9/11 (see Shortly Before September 11, 2001, Shortly Before September 11, 2001-Early Morning September 11, 2001, and Shortly Before September 11, 2001). Entity Tags: Jeffrey Collman, Jean Roger, Sara Low, Barbara Arestegui Timeline Tags: Complete 911 Timeline, 9/11 Timeline

8:22 a.m. September 11, 2001: Flight 11 Attendant Sweeney Phones in Hijacking Details

in a template [4]

Flight 11 attendant Amy Sweeney borrows a calling card from flight attendant Sara Low and uses an Airfone to try to call the American Airlines flight services office at Logan Airport.

She makes her first attempt at 8:22 a.m., but this quickly disconnects, as does a second attempt at 8:24. Further attempts at 8:25 and 8:29 are cut off after she reports someone hurt on the flight. The respondent to the call mistakenly thinks Sweeney’s flight number that she reports is 12. Hearing there is a problem with an American Airlines plane, Michael Woodward, an American Airlines flight service manager, goes to American’s gate area at the airport with a colleague, and realizes Flight 12 has not yet departed. He returns to the office to try to clarify the situation, then takes the phone and speaks to Sweeney himself. Because Woodward and Sweeney are friends, he does not have to verify the call is not a hoax. The call is not recorded, but Woodward takes detailed notes. According to the 9/11 Commission, the call between them lasts about 12 minutes, from 8:32 a.m. to 8:44 a.m. Accounts prior to the 9/11 Commission report spoke of one continuous call from around 8:20.

Sweeney calmly tells Woodward, “Listen, and listen to me very carefully. I’m on Flight 11. The airplane has been hijacked.” According to one account, she gives him the seat locations of three hijackers: 9D, 9G, and 10B. She says they are all of Middle Eastern descent, and one speaks English very well. Another account states that she identifies four hijackers (but still not the five said to be on the plane), and notes that not all the seats she gave matched up with the seats assigned to the hijackers on their tickets. She says she cannot contact the cockpit, and does not believe the pilots are flying the plane any longer.

According to a later Angeles Times report, “Even as she was relating details about the hijackers, the men were storming the front of the plane and ‘had just gained access to the cockpit,’” (This suggests Sweeney witnesses the storming of the cockpit at least seven minutes after radio contact from Flight 11 stops and at least one of the hijackers begins taking control of the cockpit.) She says the hijackers have stabbed the two first-class flight attendants, Barbara Arestegui and Karen Martin. She adds, “A hijacker cut the throat of a business-class passenger [later identified as Daniel Lewin ], and he appears to be dead." . She also says the hijackers have brought a bomb into the cockpit. Woodward asks Sweeney, “How do you know it’s a bomb?” She answers, “Because the hijackers showed me a bomb.” She describes its yellow and red wires. Sweeney continues talking with Woodward until Flight 11 crashes.